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My VR headset won’t turn on

My VR headset won't turn on

Assurez-vous que le casque est bien alimenté : branchez-le à une prise secteur.

Si le problème persiste, merci de vous rapprocher du service client du fabricant VARJO.

Possible solutions :

  • Ensure that the headset is properly powered: connect it to a mains socket.
  • Replace the battery correctly.
  • If the 4 LEDs on the back do not light up or the logo does not appear after pressing the button, the battery is probably empty.

Make sure the headset is powered by plugging it into a power outlet.

If the problem persists, please contact pico VR’s customer service team.

Make sure the headset is powered by plugging it into a power outlet.

If the problem persists, please contact HTC VIVE customer service.