My VR headset won't turn on.
Possible solutions:
- Make sure the headset is powered: plug it into a power outlet.
- Replace the battery correctly.
- If the four LEDs on the back do not light up or the logo does not appear after pressing the button, the battery is probably dead.
My OLFY box won't turn on.
Possible solutions:
- Plug it in (e.g, to a computer).
- Press the button.
- Check the LED after pressing:
- If it flashes blue, the battery is charging.
- If it remains solid, the battery is fully charged.
The OLFY case does not diffuse any fragrance.
If you don’t feel anything or hear any noise :
- Completely disconnect the cable between the two boxes.
- Carefully reconnect it.
I can still smell the old perfume after changing the bottles.
Clean the diffuser nozzles before installing a new bottle to avoid any lingering odors.
It is not the correct diffusion nozzle that is working during diffusion.
Try reversing the streaming cable (plug it in the other way around).
I can't connect via Bluetooth.
Possible solutions:
- Open your device’s Bluetooth settings.
- Completely remove “OLFY” from the device list.
- Try reconnecting without manually pairing.
The OLFY box seems blocked, how do I reset it?
Press and hold the button for 2 to 3 seconds and release.
The OLFY will flash several colors to confirm the reset.
I want to change mode (switch from Bluetooth to Wi-Fi or vice versa).
Press the button 5 times (releasing each time the LED goes out), then press and hold until the LED flashes or goes out to confirm the mode change.